Frequently Asked Questions about Burj Khalifa

Tickets & Tours

How much do Burj Khalifa tickets cost?

Burj Khalifa ticket prices vary based on the floors you visit and the time of your visit. For visitors aged eight and above, tickets to the 124th and 125th floors cost AED 173 during non-prime hours and AED 250 during prime hours. If you want access to all floors, including SKY (148th floor), the ticket costs AED 343 during non-prime hours and AED 401 during prime hours.

Are there any VIP or premium experiences available?

Yes, Burj Khalifa offers VIP and premium experiences, including At the Top SKY (Level 148), which provides fast-track entry, a guided tour, and exclusive lounge access. For a more luxurious visit, The Lounge, Burj Khalifa (Levels 152, 153, and 154) offers a high-end experience with refreshments and stunning views.

Do ticket prices vary for children, adults, and seniors?

Yes, Burj Khalifa offers discounted tickets for children aged 4 to 12 years, while entry is free for kids under 4. However, there are no special discounts for seniors, as adult pricing applies to all visitors aged 13 and above.

Do I have to pay extra for sunset or peak hours?

Yes, Burj Khalifa charges higher ticket prices for prime hours, which typically include sunset time (around 4 pm – 7 pm). If you want to save money, visiting during non-prime hours (morning or late evening) is a more budget-friendly option.

Is there a free entry option for Burj Khalifa?

No, there is no free entry to Burj Khalifa’s observation decks. However, visitors can explore the lobby and surrounding areas for free, but access to the viewing platforms requires a ticket.

Can I purchase tickets at the counter, or do I need to book online in advance?

Yes, you can purchase tickets at the counter, but booking online in advance is recommended to secure your preferred time slot and avoid long queues. Online tickets may also offer discounts compared to on-site purchases.

Can I book a same-day ticket to Burj Khalifa?

Yes, you can book a same-day ticket to Burj Khalifa, but availability depends on demand, especially during peak hours. To ensure your preferred time slot, booking in advance online is best.

Can I reschedule my visit after booking my ticket?

It depends on the ticket type. Some tickets allow rescheduling with prior notice, while others are non-changeable, so checking the terms and conditions before booking is best.

What happens if I miss my time slot?

If you miss your time slot, entry is not guaranteed, and you may need to purchase a new ticket or wait for the next available slot. It’s best to arrive at least 15 minutes early to avoid issues.

Are there combo tickets available with Dubai Mall Aquarium or Sky Views?

Yes, Burj Khalifa offers combo tickets, including attractions like the Dubai Mall Aquarium & Underwater Zoo and Sky Views Dubai. These packages provide a discounted rate compared to buying separate tickets for each attraction.

Does Burj Khalifa offer guided tours?

Yes, Burj Khalifa offers guided tours as part of the At the Top SKY experience on Level 148, where a host provides insights about the tower. Private guided tours may also be available for VIP or corporate bookings.

Can I book a private tour of Burj Khalifa?

Yes, private tours of Burj Khalifa can be arranged for VIP guests, corporate events, or special occasions. These tours offer exclusive access, personalized experiences, and guided insights, but they must be booked in advance.

Do I need to print my ticket, or can I show it as a mobile ticket?

You don’t need to print your ticket, as mobile tickets are accepted at Burj Khalifa. Simply show the e-ticket on your smartphone at the entrance for hassle-free entry.

Can I upgrade my ticket after entering?

No, ticket upgrades are not allowed once you have entered Burj Khalifa. If you want to experience a higher observation deck, it’s best to upgrade your ticket before entry, subject to availability.

Do I need a separate ticket for the At.mosphere restaurant?

Yes, At.mosphere restaurant requires a separate reservation as it is not included in standard Burj Khalifa observation deck tickets. However, dining at At.mosphere allows access to Level 122 without needing an observation deck ticket.

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Plan Your Visit

What is the best time of day to visit Burj Khalifa?

The best time to visit Burj Khalifa depends on your preference—morning (9 am – 11 am) for fewer crowds, sunset (4 pm – 7 pm) for breathtaking views, and night (after 8 pm) for stunning city lights. Sunset hours are the most popular, so booking in advance is recommended.

When is Burj Khalifa the least crowded?

Burj Khalifa is least crowded in the early morning (9 am – 11 am) and late at night (after 9 pm) on weekdays. To avoid large crowds, it’s best to visit outside of sunset hours (4 pm – 7 pm) and peak tourist seasons.

Is it better to visit Burj Khalifa during the day or at night?

Both day and night visits offer unique experiences—daytime provides clear views of Dubai’s skyline, desert, and ocean, while nighttime offers a dazzling cityscape with illuminated skyscrapers. For the best of both, visit around sunset (4 pm – 7 pm) to enjoy both daylight and nighttime views.

How long should I plan to spend at Burj Khalifa?

Most visitors spend 60 to 90 minutes at the observation decks, exploring the views and taking photos. If you plan to dine at At.mosphere or The Lounge, allow 2 to 3 hours for a more relaxed experience.

What are Burj Khalifa’s opening and closing hours?

Burj Khalifa is open daily from 9 am to 11 pm, with the last entry allowed 45 minutes before closing. Hours may vary on special occasions, so it’s best to check in advance.

How early should I arrive before my time slot?

It’s recommended to arrive at least 15 to 30 minutes before your time slot to allow time for security checks and ticket validation. During peak hours, arriving earlier can help avoid long queues.

How long does it take to go up to the observation deck?

The elevator ride to the 124th and 125th floors takes just 60 seconds, as Burj Khalifa’s elevators travel 10 meters per second. However, factoring in security checks and waiting times, the total time to reach the top can be 15 to 30 minutes during busy periods.

What is Burj Khalifa’s last entry time?

The last entry to Burj Khalifa is 45 minutes before closing, which means 10:15 PM on most days. However, it’s best to check your ticket details, as timings may vary on special occasions or holidays.

Is Burj Khalifa open on public holidays?

Yes, Burj Khalifa remains open on public holidays, including UAE National Day and New Year’s Eve. However, it may be more crowded, and tickets should be booked in advance to secure your preferred time slot.

Is Burj Khalifa wheelchair accessible?

Yes, Burj Khalifa is fully wheelchair accessible, with elevators, ramps, and accessible restrooms available for visitors with disabilities. Staff assistance can also be requested for a more comfortable experience.

Are strollers allowed inside Burj Khalifa?

Yes, strollers are allowed inside Burj Khalifa, but they may need to be folded during security checks and inside elevators. For a smoother experience, some parents prefer using a baby carrier.

Does Burj Khalifa have restrooms on the observation decks?

Yes, restrooms are available on the 124th and 148th floors of Burj Khalifa’s observation decks. They are clean, well-maintained, and offer a comfortable experience for visitors.

Is there a dress code for visiting Burj Khalifa?

There is no strict dress code for visiting Burj Khalifa, but modest and comfortable attire is recommended. If dining at At.mosphere or The Lounge, smart casual or formal wear may be required.

Can I bring food and drinks inside Burj Khalifa?

No, outside food and drinks are not allowed inside Burj Khalifa. However, visitors can dine at At.mosphere, The Lounge, or cafés within the tower.

Is photography allowed at the observation deck?

Yes, photography is allowed at Burj Khalifa’s observation decks, and visitors are encouraged to take pictures. However, tripods and professional camera equipment may require prior permission.

Are there souvenir shops inside Burj Khalifa?

Yes, there are souvenir shops inside Burj Khalifa, including one at the observation deck and another at the exit in Dubai Mall. They offer exclusive merchandise like miniature Burj Khalifa models, postcards, and luxury gifts.

How do I get to Burj Khalifa by metro?

To reach Burj Khalifa by metro, take the Dubai Metro Red Line and get off at Burj Khalifa/Dubai Mall Station. From there, walk through the air-conditioned walkway (about 10–15 minutes) to reach the tower.

Is there parking available at Burj Khalifa?

Burj Khalifa itself does not have public parking, but visitors can park at Dubai Mall, which offers free and valet parking. From Dubai Mall, you can walk to Burj Khalifa via the designated entrance.

Can I take a taxi or Uber to Burj Khalifa?

Yes, you can take a taxi or Uber to Burj Khalifa, with drop-off points at Dubai Mall’s main entrance or the Burj Khalifa valet parking area. Taxis are readily available for pickup after your visit.

Is there a shuttle service to Burj Khalifa?

No, there is no dedicated shuttle service to Burj Khalifa.

How far is Burj Khalifa from Dubai Airport?

Burj Khalifa is approximately 15 kilometers (9 miles) from Dubai International Airport (DXB). By car or taxi, the journey takes around 15–20 minutes, while the Dubai Metro Red Line takes about 25–30 minutes.

Can I exit and re-enter Burj Khalifa with the same ticket?

No, re-entry is not allowed once you exit Burj Khalifa. If you leave, you will need to purchase a new ticket to enter again.

What to See & Do

What are the main observation decks at Burj Khalifa?

Burj Khalifa has three main observation decks:

1. At the Top (Levels 124 & 125) – Offers panoramic views with indoor and outdoor observation areas.
2. At the Top SKY (Level 148) – A luxury experience with a private lounge and fewer crowds.
3. The Lounge (Levels 152, 153 & 154) – The highest observation deck, featuring premium refreshments and a VIP experience.

What’s the difference between At the Top (124 & 125) and At the Top SKY (148)?

At the Top (Levels 124 & 125) is the standard observation experience, featuring indoor and outdoor viewing areas with stunning city views. At the Top SKY (Level 148) offers a more exclusive experience, including fast-track entry, a private lounge, fewer crowds, and a premium ambiance at a higher altitude.

How high is the At the Top SKY (Level 148)?

At the Top SKY (Level 148) is located at 555 meters (1,821 feet) above the ground, making it one of the highest observation decks in the world.

Are there outdoor viewing areas at Burj Khalifa?

Yes, Level 124 of Burj Khalifa has an outdoor terrace where visitors can enjoy unobstructed views of Dubai. However, Levels 125, 148, and The Lounge (152-154) are enclosed with floor-to-ceiling glass windows.

How does the view change between daytime, sunset, and nighttime?

During the daytime, you get clear panoramic views of Dubai’s skyline, desert, and coastline. At sunset, the city is bathed in golden hues, offering a breathtaking and romantic experience. At night, Dubai transforms into a glittering cityscape, with illuminated skyscrapers and the Dubai Fountain Show visible from above.

Is it possible to see the Palm Jumeirah or the desert from Burj Khalifa?

Yes, on a clear day, you can see Palm Jumeirah, the Arabian Gulf, and the vast desert from Burj Khalifa’s observation decks. The higher the deck, the better the visibility, especially from Level 148 or The Lounge (152-154).

Are there any interactive displays or exhibits at the observation decks?

Yes, Burj Khalifa’s observation decks feature interactive exhibits, including high-tech touchscreens, augmented reality telescopes, and multimedia presentations showcasing the tower’s construction and Dubai’s transformation. Level 125 also offers a virtual reality experience, simulating a thrilling climb to the spire.

What is the Sky Lounge experience at Burj Khalifa?

The Sky Lounge at Burj Khalifa is part of the At the Top SKY experience (Level 148), offering a luxurious lounge setting, complimentary refreshments, and a more exclusive, crowd-free atmosphere. Guests also enjoy fast-track entry and a guided tour for a premium experience.

Does Burj Khalifa have a glass floor or skywalk?

No, Burj Khalifa does not have a glass floor or skywalk, but it features floor-to-ceiling glass windows for breathtaking views.

Are there light and sound shows inside Burj Khalifa?

No, there are no light and sound shows inside Burj Khalifa, but the exterior features the Burj Khalifa LED light show, which illuminates the tower with stunning visuals. Additionally, the Dubai Fountain Show, synchronized with music, can be seen from the observation decks.

What makes Burj Khalifa’s elevator special?

Burj Khalifa’s elevators are among the fastest in the world, traveling at 10 meters per second (33 feet per second). They feature double-deck cabins, a smooth, high-tech ride, and immersive LED displays that enhance the experience.

Can I book a romantic dinner experience at Burj Khalifa?

Yes, you can book a romantic dinner at At.mosphere (Level 122) or The Lounge (Levels 152-154), both offering gourmet dining with breathtaking views. Advance reservations are recommended for a private, luxurious experience.

How far is Dubai Mall from Burj Khalifa?

Dubai Mall is directly connected to Burj Khalifa and can be reached via a walkway from the lower ground floor. It takes about 5–10 minutes on foot to get from Dubai Mall to the Burj Khalifa entrance.

Where is the best spot to watch the Dubai Fountain Show near Burj Khalifa?

The best spots to watch the Dubai Fountain Show are from the Burj Khalifa observation decks, the Waterfront Promenade outside Dubai Mall, and restaurants with terrace seating like Thiptara, Tribes, or At.mosphere. For a unique view, you can also take a Dubai Fountain Boardwalk or Lake Ride.

Can I go on a helicopter ride near Burj Khalifa?

Yes, you can book a helicopter ride near Burj Khalifa from HeliDubai or Atlantis The Palm, offering breathtaking aerial views of the tower and Dubai’s skyline. Flights typically last 12 to 30 minutes and must be booked in advance.

About the Burj Khalifa

Where is Burj Khalifa located?

Burj Khalifa is located in Downtown Dubai, United Arab Emirates, next to Dubai Mall and Dubai Fountain. Its official address is 1 Sheikh Mohammed bin Rashid Boulevard, Dubai, UAE.

When was Burj Khalifa officially opened?

Burj Khalifa was officially opened on January 4, 2010, in a grand inauguration ceremony attended by Sheikh Mohammed bin Rashid Al Maktoum, the ruler of Dubai.

What is the meaning of the name “Burj Khalifa”?

The name “Burj Khalifa” means “Khalifa Tower” in Arabic. It was named in honor of Sheikh Khalifa bin Zayed Al Nahyan, the former President of the UAE, who supported Dubai during its financial crisis.

What was the original name of Burj Khalifa?

The original name of Burj Khalifa was “Burj Dubai”, but it was renamed “Burj Khalifa” during its inauguration in honor of Sheikh Khalifa bin Zayed Al Nahyan, the former President of the UAE.

How long did it take to construct Burj Khalifa?

Construction of Burj Khalifa began in 2004 and was completed in 2009, taking about 5 years to build. The tower was officially inaugurated on January 4, 2010.

Is Burj Khalifa the tallest building in the world?

Yes, Burj Khalifa is the tallest building in the world, standing at 828 meters (2,717 feet). It holds this title since its completion in 2010, surpassing all other skyscrapers globally.

What records does Burj Khalifa hold?

Burj Khalifa holds several world records, including:
1. Tallest building in the world (828 meters / 2,717 feet).
2. Highest observation deck (The Lounge at 585 meters / 1,920 feet).
3. Tallest free-standing structure in the world.
4. Fastest double-deck elevators, traveling at 10 m/s (33 ft/s).
5. Most floors in a building (163 floors).
6. Highest occupied floor (Level 154).
7. Tallest service elevator in the world.
It also holds records for the highest fireworks display and tallest LED light show on a building.

Is Burj Khalifa taller than the Eiffel Tower and Empire State Building?

Yes, Burj Khalifa is much taller than both the Eiffel Tower (330 meters / 1,083 feet) and the Empire State Building (443 meters / 1,454 feet, including its antenna). At 828 meters (2,717 feet), Burj Khalifa is nearly 2.5 times the height of the Eiffel Tower and almost twice as tall as the Empire State Building.

What is the highest occupied floor in Burj Khalifa?

The highest occupied floor in Burj Khalifa is Level 154, which is part of The Lounge, Burj Khalifa, the world’s highest observation deck at 585 meters (1,920 feet).

How many floors does Burj Khalifa have?

Burj Khalifa has a total of 163 floors above ground, plus 2 basement levels, making it the tallest building in the world.

What is the height of the Burj Khalifa spire?

The spire of Burj Khalifa is 244 meters (800 feet) tall, making up nearly 29% of the tower’s total height of 828 meters (2,717 feet).

How does Burj Khalifa withstand strong winds and earthquakes?

Burj Khalifa is designed to withstand strong winds and earthquakes using a buttressed core structural system, which provides stability. Its Y-shaped design, reinforced concrete core, and wind-resistant cladding help reduce swaying and minimize the impact of natural forces.

What is the unique shape of Burj Khalifa based on?

The unique Y-shaped design of Burj Khalifa is inspired by the Hymenocallis, a desert flower native to the region. This shape enhances structural stability and maximizes panoramic views from the tower’s observation decks and residences.

How is Burj Khalifa illuminated at night?

Burj Khalifa is illuminated at night using a dynamic LED lighting system that covers its entire facade. The tower displays colorful light shows, national flags, and themed animations, often synchronized with the Dubai Fountain Show.

How many elevators are there in Burj Khalifa?

Burj Khalifa has 57 elevators, including double-deck elevators, which can carry up to 14 people per cabin. These elevators are among the fastest in the world, traveling at 10 meters per second (33 feet per second).

How does Burj Khalifa handle extreme heat in Dubai?

Burj Khalifa handles extreme heat using heat-resistant glass panels, an advanced cooling system, and a highly reflective exterior to reduce heat absorption. Additionally, its air conditioning system uses condensed water from the tower’s cooling process, which helps maintain comfortable indoor temperatures.

What are the smart technologies used in Burj Khalifa?

Burj Khalifa features smart technologies such as an intelligent building management system (BMS) for real-time monitoring of lighting, climate, and security. It also uses high-speed smart elevators, energy-efficient cooling, automated window cleaning systems, and a water recycling system for sustainability.

Is Burj Khalifa earthquake-proof?

Yes, Burj Khalifa is designed to withstand earthquakes up to magnitude 6.0, using a buttressed core structure and reinforced concrete foundation. Its flexible design allows it to absorb and dissipate seismic forces, ensuring stability.

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Researched & Written by
Shanmathy S is an avid traveler with a deep fascination for modern architecture and iconic landmarks. Her journeys often take her to towering skyscrapers and engineering marvels, with a particular fondness for capturing the grandeur of urban skylines. For Shanmathy, travel is about exploring the world's architectural wonders while immersing herself in the culture and history that surround them. She enjoys uncovering hidden gems in bustling cities like Dubai, New York, and Tokyo. Favorite travel experience: watching the sunset from the Burj Khalifa. Next destination: Shanghai.