The official Burj Khalifa website is burjkhalifa.ae, operated by Emaar Entertainment. You can book At the Top (floors 124 & 125) and At the Top SKY (floor 148) tickets directly, check real-time availability, view current pricing, and find up-to-date opening hours. The official site is one of two primary booking channels — third-party platforms like GetYourGuide also sell legitimate Burj Khalifa tickets, often at comparable or slightly lower prices.
When planning a Burj Khalifa visit, the official website is the most authoritative source for current pricing, real-time slot availability, and operational updates. This guide explains what you can and can’t do on the official site, how it compares to third-party booking platforms, and when each option makes more sense for your booking.
Top Tickets
# Level 124 & 125 Ticket – At the Top Burj Khalifa
# Level 124, 125 & 148 Ticket – At the Top SKY (Premium)
Table of Contents
What Is the Official Burj Khalifa Website?
The official Burj Khalifa website (burjkhalifa.ae) and authorised third-party platforms like GetYourGuide both sell legitimate, fully valid Burj Khalifa tickets. The key differences: the official site always reflects the most current pricing and availability; third-party platforms sometimes offer promotional pricing, additional booking flexibility, or more favourable cancellation terms. In 2026, booking through either channel results in the same entry ticket and the same experience.
Emaar Entertainment operates the At the Top and At the Top SKY visitor experiences. The official website is the direct booking channel for these experiences, without any intermediary markup.
What Can You Do on burjkhalifa.ae?
Book Observation Deck Tickets
The core function of the official website is ticket booking. You can select your preferred date, time slot (prime or non-prime), and ticket type (At the Top 124/125 or At the Top SKY 148), check real-time availability, and complete payment online. Tickets are issued as mobile-friendly e-tickets — no printing required.
View Current Prices
The official site displays current ticket prices including the distinction between prime and non-prime pricing. Prices on the official site are the base rates set by Emaar. For a full breakdown of what each price tier covers and how it compares, see our Burj Khalifa ticket prices guide.
Check Opening Hours and Operational Updates
The official website is the most reliable source for current opening hours, including any changes for public holidays, Ramadan, or maintenance periods. For quick reference, see our Burj Khalifa opening hours guide, which is based on information from the official site.
Access the Burj Khalifa App
Emaar provides a Burj Khalifa app (available on iOS and Android) that links to the official booking system, stores your e-tickets, and provides information about the experience. The app is an alternative to using the mobile website and is particularly useful for managing your ticket at the entrance.
Explore Dining Reservations
The official website provides links to reservations for At.mosphere restaurant, The Lounge, and Burj Club. Restaurant reservations are typically managed through the individual venue’s own booking system rather than directly through burjkhalifa.ae.
Official Website vs Third-Party Booking Platforms
The official Burj Khalifa website (burjkhalifa.ae) and authorised third-party platforms like GetYourGuide both sell legitimate, fully valid Burj Khalifa tickets. The key differences: the official site always reflects the most current pricing and availability; third-party platforms sometimes offer promotional pricing, additional booking flexibility, or more favourable cancellation terms. In 2026, booking through either channel results in the same entry ticket and the same experience.
When to use the official website (burjkhalifa.ae):
- When you want to confirm the absolute current price directly from Emaar
- When you want to check real-time slot availability before deciding on a date
- When you prefer booking directly with the operator without any third-party intermediary
- When you need to manage an existing booking or request a change
When a third-party platform may be worth considering:
- When the platform offers a promotional rate lower than the official price
- When you want free cancellation or more flexible booking terms
- When you are combining the Burj Khalifa with other Dubai attractions in a package
- When you prefer a platform with a currency other than AED for payment
For a full comparison of booking options, see our where to buy Burj Khalifa tickets guide.
How to Book Tickets on the Official Website
- Go to burjkhalifa.ae and select ‘Tickets’ from the main navigation
- Choose your experience: At the Top (floors 124 & 125) or At the Top SKY (floor 148)
- Select your preferred date — the calendar shows real-time availability
- Choose your time slot: prime (sunset, higher price) or non-prime (morning/evening, lower price)
- Select the number of adult and child tickets
- Complete payment — the site accepts major credit cards and some digital payment methods
- Your e-ticket is issued immediately to your email — save it to your phone for the visit
Key Information on the Official Website
Beyond booking, the official website is the authoritative source for: current opening hours, dress guidelines, accessibility information, FAQs, and announcements about special events such as the New Year’s Eve fireworks viewing experience. If you have a question about a specific policy — such as the refund policy on a particular ticket type — the official site is the best first reference.
Frequently Asked Questions
What is the official Burj Khalifa website?
The official website is burjkhalifa.ae, operated by Emaar Entertainment. This is the primary booking channel for At the Top and At the Top SKY observation deck tickets.
Is it cheaper to buy Burj Khalifa tickets on the official website?
Not always. The official website offers the standard Emaar base price. Authorised third-party platforms sometimes offer promotional rates, particularly on non-prime slots or as part of combination packages. Prices are generally comparable across channels.
Can I modify or cancel my official website booking?
Cancellation and modification policies depend on the ticket type. Some tickets are non-refundable; others allow changes with prior notice. Check the specific terms on the booking confirmation page before completing your purchase. Modifications are handled through the email confirmation link or by contacting Emaar customer service.
Is the official Burj Khalifa website secure?
Yes. burjkhalifa.ae is operated by Emaar, a publicly listed UAE property developer, and uses standard SSL encryption for all transactions. It is a fully legitimate and secure booking platform.
Can I buy tickets at the Burj Khalifa in person instead of online?
Tickets can be purchased at the venue, but walk-up pricing is significantly higher than advance online rates — potentially up to four times more expensive. Walk-up availability is also not guaranteed for popular time slots. Online booking in advance is strongly recommended.
